Web hosting is one of the most important components to building a brand, image, or company in today’s world. Hosting your own site opens the doors to a plethora of outreach to the global community, including operating and maintaining an online store, writing a personal blog, or providing information to interested readers. However, with the great number of hosting sites available, it becomes challenging to choose the right one for your needs, budget, and requirements.
Two of the biggest web hosting providers in today’s market are GreenGeeks and Bluehost. We’ve written about them before; in our GreenGeeks review and our Bluehost review respectively. While they both offer a great value to the customer, when comparing the two giants head-to-head, the slight edge would have to go to GreenGeeks.
GreenGeeks’ Best Feature – Its Customer Support
GreenGeeks was founded in California in 2008, which makes it a veteran in the Web hosting world. Indeed, their data centers currently host more than 500,000 websites throughout the United States and Canada. So how has such a green focused company made such an impact?
GreenGeeks’s wide array of unique features helps it to stand out among the crowded pack. To begin, the customer service offers responsive technical support. Despite serving so many customers, they have been able to maintain a fast and accurate technical support that is praised in many GreenGeeks reviews scattered on the Web. They offer email, phone and live chat support.
They respond to most inquiries within three minutes. In short, this customer support is a major factor in the 12-year-old hosting service gaining serious traction.
GreenGeeks’ Web Hosting Features
Other important features offered by GreenGeeks include: unlimited bandwidth and disk space, a free domain name, secure email, a 99.9 percent guarantee of uptime, an easy website builder using drag-and-drop, an easy to understand and operate panel, complete site migration, and a 30-day money back guarantee.
The above-average uptime helps the company stand out against competitors. They boast an average better than the industry average by 0.04 percent. While it might not seem like a lot, it certainly is. Many of the major names in web hosting struggle with keeping your site live. Through keeping your site online 99.9 percent of the time, GreenGeeks ensures your voice is always heard.
GreenGeeks’ Security – Is GreenGeeks Safe?
GreenGeeks has excellent security features and they are another reason why the service has seen exponential growth since its inception.
All their plans include: hardware & power redundancy to keep your site live; hosting account isolation to make sure your site is not perturbed by other hosted sites; pro-active server monitoring and real-time security scanning; automatic app updates and enhanced SPAM protection as well as nightly data backup.
Moreover, all plans include a free wildcard SSL certificate.
Why GreenGeeks is Better than Bluehost
Overall, one of the major reasons to consider GreenGeeks over Bluehost is that the service still strives in making a name for itself. As an EIG web host, BlueHost’s reliability and support has declined over the year. Meanwhile, GreenGeeks is growing and still working hard to enhance its reputation and brand, with the great side-effect for customers of having top-tier service and features.