{"id":224731,"date":"2019-11-10T20:25:56","date_gmt":"2019-11-11T00:25:56","guid":{"rendered":"https:\/\/www.addwp.com\/?p=224731"},"modified":"2019-10-15T20:55:28","modified_gmt":"2019-10-16T00:55:28","slug":"best-live-chat-plugin","status":"publish","type":"post","link":"https:\/\/www.addwp.com\/best-live-chat-plugin\/","title":{"rendered":"Best Free WordPress Live Chat Plugin"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_61 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6649f73baedf9\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #ffffff;color:#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #ffffff;color:#ffffff\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6649f73baedf9\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Best_Free_WordPress_Live_Chat_Plugin\" title=\"Best Free WordPress Live Chat Plugin\">Best Free WordPress Live Chat Plugin<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Overview_of_Tidio_Live_Chat\" title=\"Overview of Tidio Live Chat\">Overview of Tidio Live Chat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Installing_Tidio\" title=\"Installing Tidio\">Installing Tidio<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Create_Account\" title=\"Create Account\">Create Account<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Configure_Live_Chat\" title=\"Configure Live Chat\">Configure Live Chat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Premium_Tidio_Live_Chat\" title=\"Premium Tidio Live Chat\">Premium Tidio Live Chat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Best_Free_WordPress_Live_Chat_Plugin\"><\/span>Best Free WordPress Live Chat Plugin<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>Live chat technology has revolutionized websites in terms of being responsive to the needs of visitors flocking online. Instead of waiting for a response from the website owner, one can now get answers to their questions within just minutes. If you operate a business website or eCommerce, having the capability to chat with potential customers can lead to faster closing and sales.\u00a0 Today I&#8217;ll be covering <a href=\"https:\/\/www.tidio.com\/en\/?ref=tomjohnson3\" target=\"_blank\" rel=\"noopener noreferrer\">Tidio<\/a>, which I believe is currently the best free WordPress live chat plugin on the market.<\/p>\n<p>Live chat applications can cost as much as a few hundred dollars just to have them on your site, but the WordPress platform offers a number of great options in the form of plugins that you can take advantage of.\u00a0 To get such a powerful plugin for free really shows why it&#8217;s an easy option for those in need of a live chat option. Let&#8217;s dive into why!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Overview_of_Tidio_Live_Chat\"><\/span>Overview of Tidio Live Chat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tidio Live Chat is a WordPress plugin that leverages the use of chatbots and allows you to offer live chat on your WordPress website easily. The fact that it combines live chat and chatbot makes it the best of both worlds because it gives you the added advantage of giving your customers answers when you&#8217;re not available. Other top features include:<\/p>\n<ul>\n<li>Captures analytics of who visited your website,<\/li>\n<li>A dedicated app for mobile so you can respond wherever you are,<\/li>\n<li>Integration with other tools such as MailChimp, Zendesk, and SalesForce<\/li>\n<li>Offline form to capture users&#8217; inquiries<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Installing_Tidio\"><\/span>Installing Tidio<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Now that we&#8217;ve looked at why you should have Tidio Live Chat, let&#8217;s go ahead and install it on your WordPress website. Head on to your WordPress admin area and find Plugins -&gt; Add New. On the search bar on the top right, enter the phrase Tidio Live Chat and hit enter. You should see results after a short moment. Click on the click button on Tidio Live Chat as shown below, then click to activate it.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-224732 aligncenter\" src=\"https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Live-Chat-Plugin.png\" alt=\"Tidio Live Chat Plugin\" width=\"629\" height=\"271\" srcset=\"https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Live-Chat-Plugin.png 629w, https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Live-Chat-Plugin-300x129.png 300w\" sizes=\"(max-width: 629px) 100vw, 629px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Create_Account\"><\/span>Create Account<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Next, find Tidio Live Chat tab on the left navigation tab and click to open it. On the screen that appears, you&#8217;ll be asked to create an account. Go ahead and register with Tidio. When you complete registration, come back to your Tidio settings tab and log in with the account information you just created.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-224733 aligncenter\" src=\"https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Account-Creation.png\" alt=\"Tidio Account Creation\" width=\"819\" height=\"555\" srcset=\"https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Account-Creation.png 819w, https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Account-Creation-300x203.png 300w, https:\/\/www.addwp.com\/wp-content\/uploads\/2019\/10\/Tidio-Account-Creation-768x520.png 768w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Configure_Live_Chat\"><\/span>Configure Live Chat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After you log in, you&#8217;ll be directed through configuring your specific live chat box, including the name and avatar\/photo that visitors to your website will see. Follow the setup wizard and in the end, you&#8217;ll be given code to paste back into your site.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Premium_Tidio_Live_Chat\"><\/span>Premium Tidio Live Chat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Like I mentioned at the beginning, <a href=\"https:\/\/www.tidio.com\/en\/?ref=tomjohnson3\" target=\"_blank\" rel=\"noopener noreferrer\">Tidio<\/a> plugin is free to use but there is also a paid upgrade. With a paid upgrade you get a lot more features that may be useful for your specific websites. Here are the top paid features:<\/p>\n<ul>\n<li>Know what pages a visitor has been to and what page they&#8217;re currently on,<\/li>\n<li>See when visitors are live on your site,<\/li>\n<li>Set up chatbots to reply when you&#8217;re not around or are busy<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Adding a live chat plugin to your WordPress website is a great move as it helps you respond to your visitors quickly and this could lead to getting more business. Add live chat functionality using this handy plugin and see for yourself how much you could be missing.<\/p>\n<p>If you enjoyed this post on the best free WordPress live chat plugin feel free to check out more <a href=\"https:\/\/www.addwp.com\/how-to\/\" target=\"_blank\" rel=\"noopener noreferrer\">how to<\/a> WordPress tutorials on the site. I\u2019 sure you\u2019ll enjoy them as well!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Best Free WordPress Live Chat Plugin Live chat technology has revolutionized websites in terms of being responsive to the needs &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Best Free WordPress Live Chat Plugin\" class=\"read-more button\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/#more-224731\" aria-label=\"More on Best Free WordPress Live Chat Plugin\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":224734,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[127],"tags":[173,143],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best Free WordPress Live Chat Plugin - Add WP<\/title>\n<meta name=\"description\" content=\"In this article I cover how to install and Tidio, which I believe is currently the best free WordPress live chat plugin on the market today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.addwp.com\/best-live-chat-plugin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best Free WordPress Live Chat Plugin - 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